Privacy Policy

At Onlineumra.com we value Guest trust, and it becomes imperative for us to ensure the security and confidentiality of the personal information Guest provide to us. Please read this policy to learn about our privacy practices. By visiting this website, Guest are accepting the practices described herein.


What important information we collect from Valued Customer
  • In General : We receive and store any information Guest enter on our website or give us in any other way. This includes information that can identify Guest("personal information"), including Guest first and last name, telephone number, postal and email addresses, and billing information (such as credit card number, cardholder name, and expiration date). We may also request information about Guest hotel room preferences and frequent flyer and car rental program information. Guest can choose not to provide information to us, but in general some information about Guest is required in order for Guest to register as a member; book travel; complete a traveller profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site.
  • Travel Companion Information : When Guest makes a reservation for someone else through this website, we will request personal information and travel preferences about that individual. Guest should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through Guest account.
  • Information from Other Sources : We also may periodically obtain both personal and non-personal information about Guest from affiliated entities, business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, purchase history, and demographic information. In addition, if Guest sign up for Onlineumra.com using Guest social media account or use certain other Onlineumra.com social media features, we may access information about Guest via that social media provider in accordance with the provider's policies. The information may include Guest name, email address, profile picture, gender, list of friends, and other information that Guest authorizes us to receive. Depending on the privacy settings of Guest and Guest friends, we may access information that Guest provide to a social media provider regarding Guest respective locations ("Location Data") to provide Guest with relevant content. Please note that Guest Location Data may also be shared with Guest friends on a social media provider in accordance with Guest privacy settings for that social media provider.
  • Automatic Information : We automatically collect some information about Guest computer when Guest visit this website. For example, we will collect Guest IP address, Web browser software (such as Firefox, Safari, or Internet Explorer), and referring website. We also may collect information about Guest online activity, such as trips viewed and bookings made. Our goals in collecting this automatic information include helping customize Guest user experience and inhibiting fraud.

How we use Guest information

We use sensitive billing information (such as cardholder name, credit card number, and expiration date) for the purpose of completing the travel bookings Guest conduct on our site. We use other information about Guest for the following general purposes: to provide Guest with the products and services Guest request; to provide Guest with travel confirmation and updates; to manage Guest account, including processing bills and providing travel notifications; to communicate with Guest in general; to respond to Guest questions and comments; to measure interest in and improve our products, services, and website; to notify Guest about special offers and products or services that may be of interest to Valued Customer; to otherwise customize Guest experience with this website; to reward Guest as part of any reward and recognition program Guest choose to join; to solicit information from Valued Customer, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to Guest at the point of collection.

  • Email Correspondence : We want to make it easy for Guest to take advantage of travel-related opportunities on our website. One way we do this is by sending Guest email messages that contain information about Guest apparent travel-related interests. For example, if Guest search for a flight to Makkah / Madina on our website and have saved Guest itinerary or otherwise not yet booked Guest travel, we may send Guest an email message reminding Guest about Guest saved travel itinerary or about a special airfare to Makkah / Madina .We believe these email messages will provide Guest with useful information about travel-related special offers available through our site. Please note that Guest will have the opportunity to choose not to receive these email messages in any such email we send.

With whom we share Guest information

This website may share Guest information with the following entities :

  • Suppliers : such as hotel, airline, car rental, and activity providers, who fulfil Guest travel reservations. Throughout this site, all services provided by a third-party supplier are described as such. By making a reservation through this site, Guest is authorizing us to disclose to suppliers the information required to complete the booking and deliver the related travel. These suppliers are not controlled by Onlineumra.com and personal information disclosed to them is subject to the applicable supplier's privacy policy and security practices. Therefore, we encourage Guest to review the privacy policies of any travel supplier whose products Guest purchase through this site.
  • Third-party Vendors : who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. We may also authorize third-party vendors to collect information on our behalf, including as necessary to operate features of our website or to facilitate the delivery of online advertising tailored to Guest interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. They are also required to follow the same data security practices that we ourselves adhere to.
  • Business Partners : with whom we may jointly offer products or services, or whose products or services may be offered on our website. Guest can tell when a third party is involved in a product or service Guest have requested because their name will appear, either alone or with ours. If Guest choose to access these optional services, we may share information about Valued Customer, including Guest personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
  • Referring Websites : If Guest were referred to this website from another site (for example, through a link Guest clicked on another site that directed Guest to this one), we may share some information about Guest with that referring website. We have not placed limitations on the referring websites use of Guest personal information and we encourage Guest to review the privacy policies of any website that referred Guest there.
  • Companies within Our Corporate Family : We may share Guest personal information with our parent company and corporate affiliates, including Hotels, as well as international corporate affiliates associated with Onlineumra.com.This sharing enables us to provide Guest with information about products and services, both travel-related and other, which might interest Valued Customer. To the extent that our parent company and corporate affiliates have access to Guest information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy. They also will comply with applicable laws governing the transmission of promotional communications and, at a minimum, give Guest an opportunity in any commercial email they send to choose not to receive such email messages in the future.

We also may share Guest information
  • In response to court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us.